Frequently asked questions

Self-custody describes keeping control of wallet credentials yourself. Actual implementation and security depend on the wallet software and your device.

You can record recovery phrases offline. Broadcasting a transaction or refreshing balances generally requires network access.

Write it offline in the correct order, protect it from damage, and never upload or share it with support staff.

A private key authorizes account actions. A recovery phrase can be used to derive or restore a group of keys, depending on the wallet.

Install verified software, restore privately using your backup, and compare the receiving addresses and networks.

Check the chain and token contract. A familiar symbol does not guarantee compatibility across networks.

Verify network, destination address, amount, transaction fee, and any contract permission before approval.

Be cautious of lookalike domains, unknown files, unnecessary permissions, and anyone asking for your phrase.

Inspect domain spelling, suspicious signature requests, false urgency, and unexpected recovery phrase prompts.